All MINIMAX transactions are in AU$.
Your purchase will be delivered via Australia Post registered mail service or courier service.
Delivery is during normal business hours. Goods must be signed for upon delivery. If this can not
occur a card will be left advising how the goods can be collected.
We make every effort to dispatch your goods within 1 – 10 days. Occasionally goods may be out of
stock or need to be transferred from one of our other stores prior to dispatch. You will be contacted
via email if there is a delay beyond this time-frame.
MINIMAX takes care to pack purchases well before dispatch. If goods arrive at their destination faulty or
damaged, you must notify MINIMAX within 2 days of the delivery being signed for. You can contact Minimax
by phone (1800 260 022) or email email@example.com. Faulty or
damaged goods will be replaced or refunded.
Minimax will exchange or refund undamaged items within 30 days of purchase as long as the product is returned
in its original condition and packing together with proof of purchase in the form of tax invoice/receipt.
MINIMAX will not refund delivery charges for incorrect choice and products are to be returned to MINIMAX at the
customers own cost and risk. Goods should be returned to:
585 Malvern Rd
If a refund is required it will be provided via your credit card.
MINIMAX uses eWAY as their payment gateway partner. eWAY provides the required security processes to process
credit card payments via the Internet.
EWAY is level 1 Payment Card Industry Data Security Standard (PCIDSS) compliant. It is fully approved under the
highest level of compliance so our customers can be assured that their details will remain secure throughout their
Minimax respects your privacy and recognises your right to protection of all personal information
you provide us with, including your name, address, telephone number and email address.
Information provided by you to Minimax Pty Ltd will be used to process your order and ascertain customer
satisfaction in relation to this service. Minimax may release appropriate information to third parties
such as courier companies to assist with the fulfillment of your order.
We guarantee that we will not sell any personal information collected from you.
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